What is Your Charisma Quotient?

Many people think that Charisma is inborn, an innate quality that you naturally possess or you don’t. If you don’t, you lack a competitive edge to influence others as compared to those who do.

Have you ever walk into a business establishment where the host, salesperson or customer service provider makes you feel so special that you love going back, even though you could have gotten a better deal elsewhere? The difference is more than the product, services, quality, price, terms, availability or delivery dates. It is the charisma, personality, manner, charm & presentation of these people.

The chemistry & actions of people can either repel or attract you to do business with them. All of us have to do some form of selling in every area of our life, whether we are aware of it or not. The principle of charisma, charm & a positive personality is contagious, & it attracts people to you like a magnet at work & at home.

Self- confidence
When you feel self-confident, you naturally carry with you a level of charisma & charm to the forefront. To get self-confidence going for you every morning, start with dressing for the part you want. If you are leaving for work, dressing up professionally not only makes you look good & feel great, you are more apt to conduct & present yourself in a professional manner. Chances are when you feel good about yourself; you will do your best & hence be more confident.

Focus
Maintain your focus & refuse to allow yourself to be distracted by issues other than the task at hand. This is crucial especially when you want to actively listen to your partner, your prospects’ challenges, needs & objectives. For instance, when speaking to your clients over the telephone, do not read your emails at the same time. Active listening requires your full & uninterrupted attention. Remember you are not in a meeting to give a sales pitch, but to help your customers solve their problems or achieve their objective, & you cannot do so until you know what it is. So give them your undivided attention.

Interest & Attitude
So what makes people attracted to you? Psychologists have researched & explore many factors for years, including physical qualities, cooperativeness, intelligence & many others. One strong finding is that people are attracted to you when you share the same attitude about life, such as parenting, work ethics, values & philosophy, relationships, welfare, legislation, even movies, smoking & drinking. It affirms a person’s ability to be sensible, to interpret the world correctly, and to make good predictions about the future. Another reason is people naturally assume that those who share similar interest and attitude will like them, which in turn make them like you. So if you want to be favorably received, see if you can look deeper & find where you agree rather than disagree. Everyone prefers to hear that ‘you are right’ rather than ‘you are wrong’.

Sex appeal
Another interesting fundamental is sex appeal which adds flair to your personality. Even if you are a warm, interesting & approachable person, your interactions with others can be flat if you don’t show at least a little sex appeal. Sex appeal goes beyond sexuality. It’s different from the sheer physical attributes of showing skin or flaunting your body. It is a sign of openness to engage others by becoming interested in what they do & how they think & feel. It is a healthy & natural part of yourself that you display, in all settings; whether it’s business, social or romantic. The process is the way you show your appeal, through your appreciation & attraction to others with your sense of physical confidence.
Even supermodels can lack appeal if they lack interest in others & are unresponsive.

Responding to others
“People do not want to be sold a product or service. They want to deal with people who they think have their interest or who care about them.
- J. Oliver Crom, CEO, Dale Carnegie

Showing people, however subtly that you find them unique & interesting makes them feel good about themselves, and thus they feel good about you. Giving them your full attention is a good way of building rapport & creating a momentary exclusive world of ‘you & me’. Some easy ways to show attraction is through eye contact, a warm handshake and displaying special interest & appreciation in others.

Reaching out
Another way of showing attraction or interest is with touch. Subtle touches are good if you are careful & sensitive about the norms as to what is appropriate and comfortable to most people. People generally like to be touched likely even in nonromantic settings. A gentle, light & sincere touch somewhere between the shoulder and hand such as the elbow area can have a powerful positive impact on your feeling about that person even when he or she is a stranger. When meeting someone the first time, you can touch others casually as a gesture to get their attention, or to direct their attention somewhere else. The message usually is: I like you & I am a warm person. However, we need to exercise caution that going overboard may make others feel uncomfortable resulting in an adverse effect.

Be comfortable in your own skin
Your self-image & how you feel about yourself shows in how you carry yourself, your posture and your gait. The way you exhibit your body emotion is contagious much like a smile or a yawn. You can hear your own voice but you can’t see your own mannerisms and body the way others can. Hence you need to be conscious of your physical presence and the way you hold yourself. Even though you may not have control over your physical attributes, your physical presentation, your body movement & body language are noticed by other people which you may not be aware. Avoid displaced energy such as fidgeting and nervous movements. Being comfortable with who you are with confidence is how you want to be perceived. When you embrace your body & dress appropriately for the occasion, you will feel attractive and tend to present yourself positively. In turn others will feel good in your presence & thus find you more attractive.

Article contributed by Betty Kan, a Singapore based trainer and personal branding consultant.