Author Archive for Jones Mathew
Jones Mathew offers marketing consultancy besides running a soft skills training company Keystone Training Solution. Visit his website at www.keystonetraining.net.
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A couple of months ago, I was embarrassed beyond words for being the chief villain in the story that follows. Having had a particularly bad day, I reached home, dog-tired and drained, irritable and unhappy. You see, just that evening, an order I was expecting for my fledgling training business to get finalized fell through. [...]
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It is such an education to watch well-heeled people interact with “lowly” waiters. Condescending, arrogant, self-righteous are some terms that come to mind. And lest you smirk at this finger pointing, it might be sobering to note that a vast majority of us are condescending, arrogant and self-righteous towards waiters, or for that matter, any [...]
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